I hope by October, this horror will all be over and we can continue our lives. Please try again. Also, for ocean enthusiasts, the Paul Gaughin ship (Adventures Afloat with Road. The Road Scholar Cancellation Fee Credit Feature provides a credit good for future travel with Road Scholar equal to 100% of the pre-paid, non-refundable program cancellation fees imposed by Road Scholar if the reason for canceling your enrollment is not covered by insurance. Scholar) that leaves Sept. 21, 2016 is scheduled to have Jean Michel Costeau aboard lecturing (Road Scholar … Any amount paid over a year ago is refunded with a check (our deposit) which we received in a timely manner. FYI, If you purchase your airfare independently for domestic or international travel and RS cancels a program the maximum you will get back if $300 for any cancellation or change fees you may incur. In the event you choose to cancel your trip for a non-insured reason at any time up to and including the day your Road Scholar program begins, and you have purchased the Road Scholar Trip Protection Plan and are eligible for the Cancellation Fee Credit benefit credit, you will receive a Road Scholar credit equal to 100% of the pre-paid non-refundable Road Scholar cancellation fees imposed for your use toward a … In these uncertain times we understand participants may want more flexibility when planning for the future. Please call us at (800) 454-5768, so we can make sure you’re included in our e-newsletters. Road Scholar creates their itineraries to encourage learning - both in a scholarly way, from knowledgeable guides, and experts in various fields, and also in a holistic way - from the accommodations, meals, and transportation. I am so impressed with How Road Scholar handled cancellations due to Corona Virus. Road Scholar is consistently monitoring current events and will notify you with ample time if we need to cancel your program. "Road Scholar is not a traditional travel company. Ultimately, 2019 would have been the last year of Aegean Odyssey sailing for Voyages to Antiquity, before Road Scholar was to charter the ship for three years. We live in PA and are 66 and 72 years old. Although the plan is otherwise non-refundable after 10 days from purchase, on the rare occasion when Road Scholar must cancel a program your trip protection plan … We were booked on a Road Scholar southern Mexico archaeology tour for January. Good news! Jump to bottom. To give you peace of mind and to help you plan for the future, when you make a new enrollment between June 18 and December 31, 2020 in most Road Scholar learning adventures in 2021, you can cancel and get a full refund up until 90 days before your program begins. Road Scholar March 17, 2020 The coronavirus COVID-19 has infected nearly 187,000 people throughout 162 countries and territories thus far, with over 4,700 occurring in the United States, that number growing each day. Thank you. Hopefully things will settle down soon! I am so impressed with How Road Scholar handled cancellations due to Corona Virus. Another option is to use your savings to continue your own education. Road Scholar will not, they will hold the $250 deposit toward a future program. Your password must be at least 5 characters long. Do … Having more time to use your credit gives you the flexibility and comfort of choosing a time that’s right for you to travel. Road Scholar Travel Style. This was to be my 2nd trip with them. Stay tuned. It allows us to keep costs low and to offer valuable programs that aren’t driven by revenue. Get RS Insights sent to your e-mail monthly. The prices on their air is usually at least $200-300 cheaper than if you purchased independently. This was to be my 2nd trip with them. Please note that the Road Scholar Assurance Plan does not provide protection for cancellation, interruption or travel delay. Hi Pam, thanks. In light of the extraordinary circumstances, we have found that airlines have been waiving fees for their passengers, even if a policy is not posted on their website. Just read that Britain's Prince William is on a three-day visit to Ireland and joked that he and his wife are there spreading coronavirus. Let's see if they care more about their travelers or their bottom line. If you were due to attend a program during this time, we will be contacting you over the next several weeks to talk about opportunities for a future program. It also protects you if your traveling compan- Due to high volume please allow up to six weeks for Aon Affinity to process your refund. Did RS refund your money or did you have to go through your insurance to be reimbursed? Road Scholar versus Overseas Adventure Travel Dec 09, 2020; Which tour companies did the right thing re: refunds? I will be the first to sing their praises it they choose their travelers!!! We offer everyone who enrolls in a program the option of purchasing the Road Scholar Trip Protection Plan, which includes “Cancel for Any Reason” coverage. Road Scholar will not, they will hold the $250 deposit toward a…. To give you peace of mind and to help you plan for the future, when you make a new enrollment between June 18 and December 31, 2020 in most Road Scholar learning adventures in 2021, you can cancel and get a full refund up until 90 days before your program begins. I've booked a week in Dublin with Road Scholar in September in advance of some friends arriving in Dublin to tour some other spots in Ireland. Sign up for our e-newsletter. You can unsubscribe anytime by clicking the unsubscribe link at the bottom of our emails or by calling us at (800) 454-5768. If there are penalties for canceling or changing transportation arrangements, we’ll help defray those costs by giving you a Road Scholar voucher, which you can use toward the cost of your next Road Scholar program." New to Road Scholar? To see some of the enhanced measures we are planning for your next Road Scholar learning adventure, visit our Safety Roadmap. That not-for-profit status means we can put learning first in our decision-making. www.roadscholar.org/.../. This gives you peace of mind in knowing that if Road Scholar must cancel your program, your program investment as well as the cost of your trip protection plan will be refunded in full. Refunded in total including air purchased through RS. For Boston-based Road Scholar, which arranges educational and experiential travel to 150 countries around the world, Cuba is its fastest-growing market. I talked to a supervisor today, Sean McNamara, who basically told me they're sticking to … Participants enrolled in a North America program can transfer to a different program up to 14 days prior to departure without penalty, and participants enrolled in an International program can transfer to a different program up to 30 days prior to departure without penalty. Thank you. “We miss the opportunity to prepare for and participate in programs and had it not been the current situation would have probably have 50 programs completed by the end of this year. Because of our commitment to our participants, we have decided to suspend all Road Scholar programs around the world through August 31, 2020.". Dec 09, 2020; RoadScholar trip Dec 07, 2020; Cancellation insurance Dec 06, 2020; Retiring in a new country Dec 05, 2020; Overseas Adventure Travel - OAT Nov 22, 2020; Vantage Travel? With that in mind, we are asking that you contact them to have your penalties waived. “Cancel for Any Reason” benefit provides a credit good for future travel with Road Scholar for the full amount of the Road Scholar cancellation fee if you cancel for any reason not covered by insurance Reimbursement for expenses you incur and missed program time if you are delayed traveling to or returning home from your program However, if you’d like to protect your investment, we do offer the optional Road Scholar Trip Protection Plan with "Cancel for Any Reason" coverage. All of your employees deserve a great thanks for everything they have done for all your participants over the years and wished you would pass along our appreciation.”, “To everyone at Road Scholar ... thinking of you and grateful for your outstanding service. You must cancel the Italy Odyssey cruise around Italy for the first half of June and provide full refunds. Checked my account today and the trip still showed as active but the website itself no longer offered the trip. COVID is consisered "fear of flying" and the insurance company with whom you purchase Payment Protection does not support it! It is our first trip with Road Scholar. RS has now cancelled trips to Italy through March. We will clearly explain all of your options, including transferring to a future date or another program entirely when we contact you. Road Scholar has always had participant-friendly transfer and cancellation policies. Unlike most travel insurance plans, if Road Scholar cancels your program prior to the start date, the cost of your Trip Protection Plan will be canceled and refunded automatically in full. So far, we have suspended all Road Scholar programming through February 28th, 2021. The company canceled the tour because of the coronavirus outbreak. You folks are superb during good times and awesome during this difficult time. ET. Take a look at our digital catalogs or finish setting up your account. Best wishes, good health and clean hands! Posted by Valerie (Pacific Northwest) on 08/10/20 04:25 PM. If Road Scholar Cancels a Program. Continue with your program as planned. No issues at all. COVID is consisered "fear of flying" and the insurance company with whom you purchase Payment Protection does not support it! I want to compliment them on their transparency and consistent communication. RS offered to reschedule our cruise reservation; or keep the payment as a credit toward some future trip; of give us a refund (which they only offered when I asked about getting a refund.). Our April trip was cancelled and we received a refund through our credit card. Learn more about Road Scholar’s commitment to our participants’ well-being. We put a lot of thought and deliberation into making this decision, as we hate to disappoint our participants, but your health and safety are our highest priority. I travel domestically and purchasing airfare thru RS travel is not an option. My issue is that I want to cancel my September 2020 Road Scholar trip due to COVID and EU not letting American citizens in their borders. Road Scholar needs to cancel ALL trips to Italy if they want us to continue traveling with their company. However, if it is urgent that you speak with us before we contact you, please call us at (877) 646-3253. We realize that a great deal of planning and preparation have gone into your travel plans. We already have your email address on file. Whether you’re looking for a career change or taking up a new hobby, simply make yourself the beneficiary of the 529 plan and you’ll be able to start taking tax-free withdrawals to pay for your courses. I am booked for a week in Milan in May. This is good to know. I trust that Road Scholar will come through this difficult period and be there for me and other explorers. Road Scholar Website says, “Road Scholar, the not-for-profit pioneer in educational travel since 1975, offers 5,500 educational tours in all 50 states and 150 countries. Your trip protection plan cost will be automatically refunded by Aon Affinity, the plan administrator, to the same credit card you used to purchase the plan. We are also carefully evaluating future programs and will be in touch with those participants if it becomes necessary to extend our suspension. Very rarely, we may need to cancel your program. Another reason to purchase air from RS. Road Scholar participants attend the National Geographic lectures as part of their small . group. Wow, no more of these trips for me going forward. You can unsubscribe by clicking the unsubscribe link in our emails or by calling us at (800) 454-5768. Therefore domestic travel not offered the same protection as international travel regarding airfare. Road Scholar Trip cancellation insurance offers two-part protection. 529 plans can be used to pay for courses at any eligible institution, including community colleges and vocational schools. Transfers must be made over the phone.If you’re interested in participating with Road Scholar at a later date, but aren’t ready to enroll in another program right now, you can opt for us to hold your payment on file as a tuition credit to be used on a future Road Scholar learning adventures. Our trip is in October and we have until June to purchase trip insurance. Plus they provide free transfer to and from the airport. Road Scholar reserves the right to cancel programs either prior to departure or while in progress and to take action as needed on an individual or group basis when, in Road Scholar’s sole opinion, the health, safety or well-being of participants requires such action. Our advice? If this happens we will notify you as soon as we confirm with the festival organizer. The health and safety of our participants is of utmost importance to Road Scholar. Stay safe!". Because of our commitment to our participants, we have decided to suspend all Road Scholar programs around the world through February 28th, 2021. You have several options. Now all Italy trips have been cancelled through April. In 2020, Road Scholar made the tough decision to temporarily suspend their programs through January 2021 due to the safey concerns surrounding the coronavirus. Ha! Be Aware Road Scholar May Cancel Your Trip Before You Make Travel Arrangements uucuu3040524 over 3 years ago Be aware that Road Scholar may cancel a trip at the final payment due date (typically two months before the travel date) if the economics does not work out for them. If you cannot get the fee waived, you’ll need to send us a receipt from the airline, and then we’ll be happy to create a credit on your Road Scholar account for up to $300 for a future Road Scholar program. Your entire journey with Road Scholar is designed as an educational experience. Despite the current situation, Road Scholar makes it easy for our participants to transfer to a different program. They will not refund us our $500 because we cancelled our trip before they decided to. My trip to Spain in early May was canceled and they promptly refunded trip cost as well as insurance. If we do, we’ll notify you as far in advance as possible, and you’ll get a complete refund on the cost of your program or you can transfer your money to another program. It also protects you if your traveling companion or immediate family Your liability exposure is astronomical. I was supposed to be on Aegean Odyssey (not with Road Scholar - at the time they were just separate groups on regular sailings) and had a cruise of the Norwegian Fjords cancelled. The Chicago resident has asked for a refund, but Road Scholar has only canceled trips through July, and is still considering its August trips. A letter today said all RS trips are cancelled through July. You'll be the first to know about special offers, new adventures and more at Road Scholar. However, for plans purchased from now until December 31, 2020, we have extended the time a program credit is valid. My word...can't imagine what they must have been like before. If we do suspend programming beyond February 28th, we will make the decision at least a month in advance and will notify impacted participants as soon as possible. Road Scholar educational adventures are created by Elderhostel, the not-for-profit world leader in educational travel since 1975. Road Scholar reserves the right to cancel programs either prior to departure or while in progress and to take action as needed on an individual or group basis when, in Road Scholar’s sole opinion, the health, safety or well-being of participants requires such action. It says: "What happens if Road Scholar cancels a program? I got an email from RS this morning which said that they are cancelling all programs through September. ", “Thank you for your commitment, professionalism and service. The Institute for Learning in Retirement at Miami University promotes opportunities for individuals 50 and older to enrich their lives as they explore areas within science, the arts, society, technology, literature, languages, business, economics, and other subjects of interest. Your commitment, good will and generosity is appreciated. Yes, if the special event is the focal point of the program, we will cancel the program. If you purchased Road Scholar Trip Protection for your program and your program is no longer running due to the suspension, you do not need to file a claim. Some programs have different transfer or cancellation policies, so please refer to our website and catalogs, as well as your enrollment packet for the fee information pertaining to your program or give us a call at (800) 454-5768.If you choose to cancel your enrollment and have purchased Road Scholar’s Trip Protection Plan, under the “Cancel For Any Reason” Coverage benefit you will receive a credit for the Road Scholar cancellation fees you incur to use toward another learning adventure. Thanks for signing up for our e-newsletter! Actually I called RS the other day and they said the same and also that if you purchased air from them they would refund that as well. current inventory stay up to date. You would only need to file a claim if you are cancelling your enrollment in a program that we are still planning to offer. Enroll between now and Oct. 31, 2020 in most Road Scholar programs in 2021, and you can cancel and get a full refund up until 90 days before departure. If RS cancels a program they are supposed to refund your money. Your efforts have made countless experiences, discoveries and memories that would not have been possible without you. My issue is that I want to cancel my September 2020 Road Scholar trip due to COVID and EU not letting American citizens in their borders. I took train trip to Switzerland last year and it was wonderful. To help put your mind at ease, if you purchase the plan and then have to cancel your enrollment for a reason not covered by insurance, you would typically have 15 months to use your program credit. If after buying a plan you need to cancel your enrollment for a reason not covered by insurance, you will now have three years to apply your credit to a future Road Scholar program. For Adventures Afloat and “specialty” programs with higher deposit amounts, the typical cancellation and transfer policies apply. Given the Road Scholar traveler age range, the health risks could be severe. Hoping things settle down so it can go forward. ! Subscribe If you’re interested in joining us at a later date, we would be happy to transfer you. We’ve transferred what we paid to the same program a year’s hence. I took train trip to Switzerland last year and it was wonderful. Road Scholar will not, they will hold the $250 deposit toward a future program. To enroll, please call (800) 454-5768, Monday – Friday, 8 a.m. – 9 p.m. My Road Scholar cancellation/refund summary. Answer 1 of 14: We have a trip to Canadian Rockies scheduled with Road Scholar this August. PamInIdaho 8 months ago in reply to Road Scholar "From 2017 to 2019 we reduced program cancellations by 35%." We’re a not-for-profit organization —and we have been ever since our founding in 1975. I just sent a modest donation with my deep thanks. They also told me that so far they've cancelled only programs to Asia, not even Italy. I certainly hope Road Scholar will be able to resume a schedule in the not-too-distant future! The information you entered is not valid. We realize that there are many factors to consider when planning a trip right now and that situations around the world are changing almost every day. I had time to look thru the RS site today to get the actual verbiage relating to their policy if Road Scholar cancels a program. All our Participant Services advisors are working from home now, and to give you the best service ― and as a great help to us ― if you could wait for us to contact you, we’d greatly appreciate it. In the meantime, we are planning precautions to help protect your health and well-being, while still providing an enriching and enjoyable experience. Well, it turns out, Road Scholar cancelled our trip and refunded everyone their money - made them whole- deposit and all. This is an inadequate response. Road Scholar quickly refunded the trip. We’re sure you’re looking forward to the time when we can resume our rewarding learning experiences. RS travel only offers airfare for international travel. My trip to Spain in early May was canceled and they promptly refunded trip cost as well as insurance. ", "Our next program was to be to Korea and Japan next month, but of course it’s canceled. Cancel For Any Reason Credit Feature* (non-insurance feature provided by Road Scholar): If you need to cancel your trip for any reason not otherwise eligible for cash reimbursement under protection plan, Road Scholar will provide you with a credit good for future travel with Road Scholar for the full amount of the Road Scholar cancellation fee. I feel grateful, immensely fortunate, for the possibility of using my program investment in the future, and the plan that I have three years to use it just blows me away! Unfortunately, the web browser you are using is not compatible with the Road Scholar website and you will not be able to enroll in a program on our site. Road Scholar Trip Cancellation, Interruption & Travel Delay Insurance protects you against transfer/cancellation fees should you need to transfer to another program or cancel your enrollment altogether. The optional Road Scholar Trip Protection Plan helps protect your investment if you must cancel or interrupt your program for specified, covered reasons, such as illness or injury to you, your traveling companion or an immediate family member of you or your traveling companion. My issue is that I want to cancel my September 2020 Road Scholar trip due to COVID and EU not letting American citizens in their borders. To make things as easy as possible for you, we will be in touch with you to discuss your options. I'm wondering if anyone out there has had a program cancelled due to coronavirus? Please note this policy only applies to Road Scholar programs that have standard deposits of $100 for U.S. programs and $250 for International programs (including Canada). 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